Communications

What services do contact centres offer and how can that  fuel my growth?

Contact Centres‘ are simply call centres with digital messaging capability, so in the context of growth, we’re mainly talking about questions such as:

  • How much will it cost me to outsource my telemarketing and can you generate warm leads to call on my behalf?

  • How am I best introducing my Business-to-Business (B2B) product to my prospects via the telephone?

  • How do we source complaint Business-to-Business (B2B) and Business-to-Consumer (B2C) contact data and how do I refine my prospect pool to make sure you’re calling the ‘right audience’ for me?

  • Are there any ‘fixed cost’ lead options for my market and if so, what’s the Cost Per Lead (CPL) range?

  • How do I keep my sales team busy by leaning on your call centre resources?

  • We assist with all aspects of campaign planning & optimisation.

  • Together we create solid plans to help fuel your growth.

  • We help you create solid and sustained business growth.

Our contact centre consultants are here to help with campaign planning, implementation and campaign optimisation, either as your dedicated growth partner or in competition with your other potential partners, as it’s vital we get it right as it will set your business on its correct and unique path for solid and sustained growth.  Contact us today to start the journey.